bd5777 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how bd5777 ("we", "us", "our") collects, uses, stores, and discloses personal data when you visit or use the bd5777 platform at bd5777.vip, including all associated web pages, mobile interfaces, games, sports betting services, promotional communications, and customer support interactions (collectively, the "Platform").

By registering an account on bd5777 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of the bd5777 Terms & Conditions, which govern your use of the Platform.

bd5777 is committed to protecting your personal information and maintaining the trust you place in us. We treat data protection as a fundamental obligation and continually review our practices to ensure your privacy is respected at every stage of your experience on our platform.

2. Personal Data We Collect

bd5777 collects personal data in two broad categories: information you provide directly to us, and information collected automatically when you use the Platform.

Information you provide directly:

• Account registration data: full legal name, date of birth, email address, mobile phone number, and chosen password;
• Identity verification data: copies of government-issued identification such as your National Identity Card (NID), passport, or driving licence, as required during the Know Your Customer (KYC) process;
• Payment data: your registered bKash, Nagad, Rocket, or Upay mobile number; bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, or other supported banks; card details (Visa, Mastercard) where applicable — note that full card numbers are never stored by bd5777 directly and are handled by our certified payment processors;
• Communication data: messages, emails, and chat transcripts exchanged with our customer support team;
• Responsible gaming data: deposit limits, session time limits, self-exclusion requests, and other player protection preferences you set on the Platform.

Information collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device model, screen resolution, and language settings;
• Usage data: pages visited, games played, bets placed, session duration, click patterns, and navigation paths within the Platform;
• Location data: approximate geographic location inferred from your IP address — we do not collect precise GPS location;
• Cookie and tracking data: data collected via cookies, web beacons, and similar technologies as described in Section 7 of this Policy.

3. How We Collect Your Data

bd5777 collects your personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in promotions and surveys;
• Automated technologies: When you access and browse the Platform, our servers automatically collect technical and usage data via cookies, log files, and similar tracking technologies;
• Third-party sources: We may receive identity and fraud-screening information from payment processors (such as bKash, Nagad, or Mastercard), identity verification providers, and fraud prevention agencies to supplement the information you provide to us directly;
• Publicly available sources: In limited circumstances related to fraud prevention or responsible gaming compliance, we may consult publicly available information to verify details you have provided.

4. How We Use Your Personal Data

bd5777 uses the personal data we collect for the following specific purposes. We will only use your data for the purposes for which it was collected, or for closely related compatible purposes.

• Account management: To create, maintain, and administer your bd5777 player account, including verifying your identity and eligibility to use the Platform;
• Payment processing: To process deposits and withdrawals in Bangladeshi Taka (৳ BDT) via your chosen payment method, including bKash, Nagad, Rocket, Upay, and bank transfers;
• Service delivery: To provide access to sports betting markets (including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures), casino games, live casino tables, and promotional offers;
• KYC and fraud prevention: To verify your identity, detect and prevent fraudulent activity, money laundering, and other illegal conduct, and to comply with applicable anti-money laundering (AML) obligations;
• Responsible gaming: To monitor your gaming patterns, enforce deposit limits and self-exclusion measures, identify potential problem gambling behaviours, and provide appropriate interventions;
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and communicate account-related information to you;
• Marketing communications: To send you personalised promotional offers, bonus notifications, and news about new games or features — subject to your communication preferences and your right to opt out at any time;
• Platform improvement: To analyse usage patterns, conduct A/B testing, and improve the functionality, performance, and user experience of the Platform;
• Legal compliance: To comply with applicable laws, regulations, court orders, and lawful requests from relevant authorities.

5. Legal Basis for Processing

bd5777 processes your personal data on the following legal grounds, depending on the nature of the processing activity:

• Contract performance: Processing your account registration data, payment information, and gaming activity data is necessary to fulfil our contractual obligations to you under the bd5777 Terms & Conditions;
• Legal obligation: Processing your identity and financial data for KYC and AML purposes is required by applicable law and regulatory frameworks governing online gaming and financial services;
• Legitimate interests: Processing your technical and usage data for fraud prevention, platform security, and service improvement is justified by our legitimate business interests, provided those interests are not overridden by your privacy rights;
• Consent: Processing your data for marketing communications and non-essential cookies is based on your consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

bd5777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your data with carefully selected third parties in the following circumstances:

• Payment processors: We share the minimum necessary financial data with payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard — for the sole purpose of processing your transactions securely;
• Identity verification providers: We may share identity documents and personal details with third-party KYC and fraud-screening providers to verify your identity and comply with AML obligations;
• Game providers: When you access casino or live casino games, limited session data may be shared with our certified game providers — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and Spribe — as necessary to operate those games;
• IT and hosting providers: We engage reputable cloud infrastructure and hosting providers to store and process platform data securely on our behalf, under strict data processing agreements;
• Legal and regulatory authorities: We may disclose your data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by law, court order, or in connection with the prevention or detection of crime;
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom bd5777 shares personal data are required to implement appropriate technical and organisational security measures and to process data only for the purposes specified by bd5777.

7. Cookies & Tracking Technologies

bd5777 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. A cookie is a small text file stored on your device when you visit a website.

We use the following categories of cookies:

You may control or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform, and some features may not work as intended.

8. Data Retention

bd5777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Active account data: Retained for the lifetime of your active player account plus a minimum period of five (5) years following account closure, in accordance with standard financial record-keeping obligations;
• KYC and identity documents: Retained for a minimum of five (5) years from the date of verification, as required for AML compliance;
• Transaction records: All deposit and withdrawal records are retained for a minimum of five (5) years;
• Customer support communications: Retained for up to three (3) years from the date of the most recent interaction;
• Marketing consent records: Retained for as long as you remain opted in, plus a reasonable period thereafter to demonstrate consent history;
• Cookie and analytics data: Retained in accordance with the cookie durations specified in Section 7 above.

When your data is no longer required, bd5777 will securely delete or anonymise it in accordance with our internal data retention and destruction procedures.

9. Data Security

bd5777 takes the security of your personal data seriously and implements a comprehensive range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.

• 256-bit SSL/TLS encryption: All data transmitted between your browser or device and our servers is encrypted using industry-standard 256-bit SSL/TLS protocols;
• Access controls: Access to personal data is restricted on a strict need-to-know basis. All bd5777 staff and contractors with access to player data are bound by confidentiality obligations;
• Secure payment handling: Financial transaction data is handled exclusively by our certified payment partners and is never stored in plain text on bd5777 servers;
• Intrusion detection: Our infrastructure is monitored continuously for suspicious activity, unusual access patterns, and potential security threats;
• Regular security reviews: We conduct periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems.

While bd5777 employs robust security measures, no system connected to the internet can guarantee absolute security. You are responsible for keeping your account credentials — including your password and any one-time PINs — strictly confidential. If you suspect that your account has been compromised, please contact us immediately at [email protected].

10. Your Privacy Rights

As a player on the bd5777 Platform, you hold certain rights with respect to the personal data we hold about you. bd5777 respects these rights and will respond to any valid request within a reasonable timeframe.

• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being used;
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data held in your account;
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances, such as while a dispute is being resolved;
• Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to us, where technically feasible;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect;
• Right to withdraw consent: Where processing is based on your consent (such as for marketing communications or non-essential cookies), you may withdraw that consent at any time without affecting any prior lawful processing.

To exercise any of the above rights, please submit a written request to our support team at [email protected]. We may require you to verify your identity before processing your request to prevent unauthorised disclosure.

11. Children's Privacy

The bd5777 Platform is strictly for adults aged 18 years and above. We do not knowingly collect, use, or store personal data from any person under the age of 18. If you are under 18, you must not use the Platform, create an account, or provide any personal information to us.

If bd5777 discovers or is notified that personal data has been inadvertently collected from a person under the age of 18, we will take immediate steps to delete that data and permanently close the associated account. If you are a parent or guardian and believe that your child has registered on the Platform, please contact us immediately at [email protected].

12. Third-Party Links

The bd5777 Platform may, from time to time, contain references to third-party websites or services — for example, in connection with game providers such as Evolution Gaming, Pragmatic Play, or Spribe, or payment partners such as bKash or Nagad. These third-party services operate under their own privacy policies, and bd5777 is not responsible for the data practices of any third party.

We encourage you to review the privacy policy of any third-party service you interact with directly. bd5777's Privacy Policy applies solely to data collected through the bd5777 Platform and does not extend to any external websites or services.

13. Changes to This Privacy Policy

bd5777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players by email and by displaying a prominent notice on the Platform. The revised Policy will display an updated effective date at the top of this page.

Your continued use of the bd5777 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data. If you do not agree with a revised Policy, you should cease using the Platform and contact support to arrange account closure.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd5777 handles your personal data, please do not hesitate to contact our support team. Our data support agents are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

For requests related to account self-exclusion, deposit limits, or responsible gaming tools, please visit our Responsible Gaming page. For general legal enquiries, including data access requests, please reference "Privacy Policy Request" in your support message to ensure it is directed to the correct team.